launchpat.

How to get your first SaaS users without paid ads

Short answer: pick one narrow kind of buyer, talk to them before you sell, and answer the people who are already asking for help with the problem you solve. Then onboard the first users by hand. Ads can wait: they scale a message that already works, and at the start you don't know yet which message that is.

1. Pick one narrow buyer

"Small businesses" is not a buyer. "Bookkeepers at 5 to 20 person firms who reconcile invoices by hand" is. A narrow buyer tells you where to look, which words they use and what to say first.

2. Talk to ten of them before you sell

Ask how they handle the problem today, what it costs them and what they have tried. Don't pitch. Start with people you already know, then people in the communities from step 3. Their exact words become your landing page and your replies.

3. Answer people who are already asking

Somewhere right now someone is asking for help with your problem on Reddit, Bluesky, Hacker News or X. A useful answer there reaches a person who wants a solution today.

4. Give something away that solves a slice

A free tool, template or checklist that solves one small part of the problem is something people link to and share. Ours are the free tools: no account, and each one points at the bigger job.

5. Onboard the first users by hand

Set up the first accounts with each user, on a call if they'll take one. Watch where they get stuck and fix that before you look for more users. Ten people who use the product every week tell you more than a hundred sign-ups who never return.

What our own numbers say

Launchpat watching our own product from to :

WeekConversations foundWorth a reply
First 7 days56739
Last 7 days68633

People asking about a problem like ours did not run out: the first and the last week each brought hundreds of new conversations and a few dozen worth answering. "Worth a reply" means Launchpat rated the conversation 4 or 5 out of 5 and nobody dismissed it. This is our own product, not a customer, and these are counts of what Launchpat found, not results from replying.

Questions

How many users should I aim for first?

Ten who use the product every week tell you more than a hundred sign-ups who never come back. Get the first ten by hand, then look at what they have in common before you look for more.

Is posting about my product on Reddit allowed?

Each subreddit sets its own rules. Many ban self-promotion or require karma or account age. Answer the question first, mention your product only where the rules allow it, and say you made it.

When should I start paying for ads?

When you know which message turns a stranger into a user who stays. Ads scale a message that already works; they rarely find it for you.

Do I need an audience first?

No. The people you need are already asking for help in communities you can join today. An audience helps later, but replying well to people who are asking works without one.

Run the free scan All guides

The free scan finds conversations about your problem on Reddit and Bluesky and, when it can, rates which are worth a reply. It never posts anything.

Last updated: