launchpat.

How to find the subreddits where your customers hang out

Short answer: start from the job your buyer does, not from your product category. List candidate subreddits from a finder tool and from the places your problem already comes up, read a month of posts in each, and check the rules. Then watch three to five for two weeks and keep the ones where people ask for help with the problem you solve. Member count is the weakest signal on the list.

1. Describe your buyer's job, not your category

If you sell a SaaS for bookkeepers, r/SaaS is full of other founders, not your buyers. Your buyers are in the communities about their own work: bookkeeping, their software, their clients. Write down the job, the tools they use today and the words they use to complain about it.

2. Make a list of candidates

3. Read a month of posts in each

Sort by New and scroll back a month. Count the posts where someone asks for help with your problem. A community of 30,000 with two such questions a week beats one of 3 million where they never come up.

4. Check the rules before you join in

Karma minimums, account age, flair and promotion days differ from one subreddit to the next. Read them in the subreddit rules checker, and if your account is new, see when it clears the bar with the karma calculator.

5. Watch three to five for two weeks

Visit each shortlisted subreddit every few days and answer what you can. After two weeks, drop the ones that produced no question worth answering. When you are ready to look for the threads themselves, use how to find Reddit threads asking for your product.

What our own numbers say

Launchpat watching three of our own products for the week of to , each on the sources that fit it:

Our own productConversations foundWorth a reply
Launchpat (SaaS)68633
AI Forecast Ledger (SaaS)4377
Babacashee (social brand)4972

Each product turned up hundreds of conversations in the same week, but the number worth answering ranged from 2 to 33. Finding places where your topic comes up is easy; finding the ones where your buyers ask is the work. "Worth a reply" means Launchpat rated the conversation 4 or 5 out of 5 and nobody dismissed it. These are our own products, not customers, and the counts are what Launchpat found, not results from replying.

Questions

How many subreddits should I watch?

Three to five at the start. That is enough to see which ones produce questions you can answer, and few enough to read every new post. Add more once you know what a good thread looks like.

Are the biggest subreddits the best place to start?

Usually not. In a big general subreddit a question is buried within minutes and the self-promotion rules tend to be strict. A smaller community built around your buyer's job keeps questions visible for days.

What if my customers are not on Reddit?

Look where they ask instead: Bluesky, Hacker News, X or a forum for their trade. The test is the same everywhere: are people asking for help with the problem you solve?

Can I post about my product in these subreddits?

Only where the rules allow it. Read each community's rules first, answer the question before you mention anything, and say plainly that you made the product.

Run the free scan All guides

The free scan maps the communities for your product and finds live conversations in them on Reddit and Bluesky. It never posts anything.

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